【For International Customers】About Our Store

Shipment Service

  • We only ship to addresses within Japan (no international shipping).

  • Sagawa Express Shipping: ¥1,000 per cardboard box (approximately 60 LPs).

  • The shipment service fee will be included in the item count on your receipt.

  • Audio equipment and musical instruments are excluded from this service.

  • You may specify the delivery date and time (please note your stay dates).

  • Packaging will be kept to the absolute minimum. We cannot accommodate requests beyond this; please understand in advance.

  • Our store bears no responsibility for delivery issues arising from the circumstances at your accommodation. Please confirm in advance whether your accommodation offers package receipt services, etc.

  • We may decline shipment service in the following cases:
    – Your room number at the accommodation is unknown
    – Delivery address is a specific overseas forwarding service company

  • We recommend customers double-check items themselves before purchase.

Large Order

  • Please use the shopping cart or inform our staff.
    We will hold your items at the register.

  • Please allow us some time to organize the merchandise and prepare for checkout.

  • We do not negotiate prices for any customer, domestic or international.

  • Price tags on records priced over ¥2000 will be removed at the time of purchase.
    Please take photos beforehand if needed.

  • Please understand that during busy periods, we may prioritize serving other customers.

  • Our store closes at 8:00 PM. Please proceed to checkout by 7:30 PM.

If you have any other concerns, please inquire with our staff in advance.