【For International Customers】About Our Store
CONTENTS
Shipment Service
- We only ship to addresses within Japan (no international shipping).
- Sagawa Express Shipping: ¥1,000 per cardboard box (approximately 60 LPs).
- The shipment service fee will be included in the item count on your receipt.
- Audio equipment and musical instruments are excluded from this service.
- You may specify the delivery date and time (please note your stay dates).
- Packaging will be kept to the absolute minimum. We cannot accommodate requests beyond this; please understand in advance.
- Our store bears no responsibility for delivery issues arising from the circumstances at your accommodation. Please confirm in advance whether your accommodation offers package receipt services, etc.
- We may decline shipment service in the following cases:
– Your room number at the accommodation is unknown
– Delivery address is a specific overseas forwarding service company
- We recommend customers double-check items themselves before purchase.
Large Order
- Please use the shopping cart or inform our staff.
We will hold your items at the register.
- Please allow us some time to organize the merchandise and prepare for checkout.
- We do not negotiate prices for any customer, domestic or international.
- Price tags on records priced over ¥2000 will be removed at the time of purchase.
Please take photos beforehand if needed.
- Please understand that during busy periods, we may prioritize serving other customers.
- Our store closes at 8:00 PM. Please proceed to checkout by 7:30 PM.
If you have any other concerns, please inquire with our staff in advance.